ONSITE SERVICES

       We offer service and support for the following products

  • Computers - Any Branded / Assembled computer service

  • Notebooks - Any Branded Laptop/ Netbook service

  • Networking - Windows based network setup and network maintenance

Areas Covered: Coimbatore, Pollachi, Tiruppur, Udumalpet, Palani, Erode, Ooty, Mettupalyam. (Corporate Client Service all over Tamilnadu, Kerala, Kanataka)

 

SERVICES OFFERED

  • Hardware upgradation - Component level

  • Computer periodical maintenance

  • Data recovery

  • Antivirus installation and maintenance

  • Virus removal

  • Software installation - support

  • Customized software installation

  • Tailored solutions for integration of computers to other equipments

 

Why choose Syscare for your computer maintenance?

  • First and only 24 X 7 Customer support company of its kind in Coimbatore

  • Complete solution provider

  • Authorized partner for reputed brands

  • Professional, quick, trustworthy service team

  • Spectrum of service - widest in range

  • Proven cost reduction practices

  • Reliable support offered with facilities to track individual customer support history

 

Key Benefits

  • Onsite warranty service.                                    

  • 12 month free software/hardware guarantee.

  • Monthly periodic checkup during warranty period.

  • Service call will be attended within 24Hrs of call.

  • On call services also attended.

  • 365 days a year onsite service support

  • Qualified and experienced engineers

Capabilities

Qualified Engineers/Onsite Support/Online Support.

 

                                                                               Syscare Super Saver Offer

AMC AND AMLC SERVICES

We under take PC-CARETM (AMC) and PC-PROTM (AMLC) for any make /any model pc's at reasonable rates.

Key Benefits

  • Qualified and experienced engineers

  • 24 Hrs technical live voice support

  • Service call will be attended within 24Hrs of call

  • 365 days a year onsite service support

  • Multi level multi component testing facility

  • Any kind of problem solved to customer satisfaction guaranteed.

  • Monthly periodical checkup's.

  • Necessary software and hardware alteration's made at concession rates. 

  • AMLC's taken at reasonable rate for corporate and firms.

  • Alternate machine provided for corporate who opt for AMC with service return standby.*

*conditions apply

* We undertake AMLC and AMC after inspection of the product.

esr

           We have implemented ESR (Enhanced Service Response) system to enable us to attend the service calls immediately. This facility allows us to allot    the work order numbers immediately to the customers and obtain feedback via email system to serve you better. So we request our customers to use this facility for quicker service responses.

Business management

            Syscare Infotech is proud to introduce 100% automation by using  Business Management System in all its operations. With the introduction of this system the company will join the elite club of very few companies that has  complete automation in all its processes. This is a milestone in the company's growth record and will help us to serve our customers better. 

 

Tariff chart

                                     Service              Unit Price*
Active Directory setup Rs.500.00
Anti-virus software install Rs.300.00
Assembling Charges Rs.500.00
Cartridge Refilling (Colour) Rs.200.00
Cartridge Refilling (Black) Rs.125.00
CD-ROM drive cleaning Rs.250.00
General service Return to Bench Rs.300.00
General Service Rs.500.00
General Service Warranty Paid Onsite Rs.300.00
Installation Charges Rs.400.00
Local network setup Consulting Rs.500.00
Modem Installation ADSL Onsite Rs.400.00
Monitor Service Rs.550.00
Mother Board Service Rs.600.00
Onsite Service Rs.500.00
Replacement Expenses Rs.300.00
SMPS Service Rs.300.00
Toner Refilling Rs.600.00
Toner Refilling and Reconditioning Rs.1,100.00

      The tariff mentioned above are unit regular charges. The tariff is applicable for service offered on all working days from 9 AM to 9 PM. The tariff mentioned is exclusive of spares and accessories.

      For service offered on holidays and after regular working hours tariff may vary depending on the nature of work. 

     The service charges are as per recommended standards of  CITA.

 * Unit Price indicated  is exclusive of tax in Indian Rupees.

 

Warranty Support

For products covered under warranty kindly use the following contact numbers to contact the vendors for assistance/ onsite warranty :

Company/ Vendor

Contact Number

Website

ACER Laptop / Monitor 1800-11-6677*/ 1-800-11-4100 * www.acer.co.in
Altec Lansing   91-422-2479581 www.alteclansing.com
APC 1800-4254-877*/ 1800-4254-272* www.apc.com
ASUS 91-422-2479581 in.asus.com
Benq 1800-22-0808* www.benq.co.in
Compact UPS 91-44-24352803 www.compactups.com
Compaq / HP Desktop 1800-114-772* www.hp.com
Canon 91-422-4392487 www.canon.co.in
Dell 1800-425-8045* / 1800-425-9046*  www.dell.com
EPSON 1800-425-0011* www.epson.co.in
Gigabyte 2210412 / 2210422 www.gigabyte.in
HP Printer/ Scanner 1800-425-777* www.hp.com
Compaq / HP Laptop 1800-112-267* / 30306363 www.hp.com
HP Large Format Printer 1800-454-8999* www.hp.com
I Ball 91-44-28453691 www.iball.co.in
Intel 1901-425-2105 www.intel.com
Intex 1800-116-789* www.intextechnologies.com
Kaspersky 9276815745 / 9849911496 www.kaspersky.com
Kingston  Memory 2210412 / 2210422 www.kingston.com
Lenovo Laptop /Desktop 1800-425-2666* /  1800-113-324* www.lenovo.com
Lexmark 2210412 / 2210422 www.lexmark.com
LG 1800-180-9999* www.in.lge.com
Logitech 91-422-2479581 www.logitech.com
Maxtor Hard Disk 2210412 / 2210422 www.seagate.com
Microsoft Software 1800-11-1100*/ 1800-102-1100* www.microsoft.com
Microsoft Hardware 1800-11-1100*/ 1800-102-1100* www.microsoft.com
Norton 1800-425-4235* / 1800-102-4235* www.symantec.com
Reliance Data card 30333333 www.rcom.co.in
Samsung 1800-11-0011* / 30308282 www.samsung.com/in
Seagate 2210412 / 2210422 www.seagate.com
Sony VAIO 91-422-2230698 www.sony.co.in
Sony  91-422-2479581 www.sony.co.in
TVSE 1800-425-4566* / 30301717 www.tvs-e.com
Wep 1800-425-6446* www.wepindia.com

  * indicates toll free number.

Call us for any assistance regarding warranty claim process.

   

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